Company: Rudder LTD
Phone: +44 (0) 7400 740170
Email:rudderhelp@outlook.com
Address: 6 Good Street, Stanley, England, DH9 8BE
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and your rights regarding your personal data.
1. Data We Collect
We may collect and process the following types of information:
1.1. Contact information: name, surname, phone number, email address.
1.2. Company or business information, if you contact us for our services.
1.3. Website interaction data: IP address, device type, browser type, pages visited, session duration.
1.4. Cookies and analytics data, collected automatically to improve website functionality.
1.5. Information you provide voluntarily via contact forms, subscription forms, service requests, or other communications.
1.6. Financial data, such as payment card information, processed securely via trusted payment platforms.
2. How We Use Your Data
We use your personal data for the following purposes:
2.1. Providing our services, including consultations, web design, UX design, and website development.
2.2. Responding to your inquiries via website, email, or phone.
2.3. Managing orders, contracts, and payments.
2.4. Sending marketing materials and updates if you have provided consent.
2.5. Analyzing website performance and improving user experience.
2.6. Complying with legal and tax obligations.
2.7. Ensuring the security of our systems and preventing fraud or misuse.
3. Legal Basis for Processing
We process your personal data based on:
3.1. Your consent (e.g., for newsletter or marketing communications).
3.2. The necessity to perform a contract (e.g., providing web design services).
3.3. Compliance with legal obligations (taxes, accounting, record-keeping).
3.4. The legitimate interests of the company (e.g., site security, product and service improvement).
4. Sharing Data with Third Parties
We do not sell your personal data. Data may be shared only in the following cases:
4.1. Service providers assisting us in fulfilling our obligations (e.g., hosting, analytics, email services).
4.2. As required by law or legal proceedings.
4.3. In the event of a merger, acquisition, or sale of the company if necessary.
4.4. To protect the rights, property, or safety of the company or its clients.
5. Data Retention and Security
5.1. Personal data is stored only as long as necessary for the purposes of processing or to comply with legal obligations.
5.2. We apply technical and organizational security measures, including encryption, secure servers, access restrictions, and data backups.
5.3. Company employees are trained on proper data handling and security practices.
6. Cookies and Similar Technologies
6.1. We use cookies to analyze website traffic, improve functionality, and personalize content.
6.2. You can manage cookies settings via your browser or opt-out completely.
6.3. Some website features may be limited if cookies are disabled.
7. Your Rights
You have the right to:
7.1. Access your personal data and receive a copy.
7.2. Correct or update your data.
7.3. Request deletion of your data (“right to be forgotten”), unless prohibited by law.
7.4. Restrict the processing of your data in certain circumstances.
7.5. Object to processing for marketing purposes.
7.6. Receive your data in a machine-readable format for portability.
7.7. Withdraw consent at any time.
7.8. File a complaint with the Information Commissioner’s Office (ICO) if your rights are violated.
8. Marketing Communications
8.1. Marketing messages are sent only if you have provided consent.
8.2. You can unsubscribe at any time using the “unsubscribe” link in emails or by contacting us directly.
9. International Data Transfers
9.1. We may transfer data to service providers outside the UK, provided data protection and security standards are maintained.
9.2. All international transfers comply with GDPR and UK Data Protection Act requirements.
10. Children’s Privacy
10.1. Our website and services are not intended for children under 16.
10.2. We do not knowingly collect data from children. If we discover data from a child was collected without parental consent, it will be deleted.
11. External Links
11.1. Our website may contain links to external sites. We are not responsible for the privacy practices of these sites.
11.2. We recommend reviewing their privacy policies before providing personal information.
12. Changes to This Policy
12.1. We may update this Privacy Policy to comply with laws or improve data handling practices.
12.2. All changes will be published on the website with an effective date.
13. Contact Us
If you have any questions or requests regarding your personal data, please contact us:
Phone: +44 (0) 7400 740170
Email:rudderhelp@outlook.com
Address: 6 Good Street, Stanley, England, DH9 8BE